How We Do Things
Secure, Compliant, and Built for Scale
ParkPass is designed to meet the strict requirements of public institutions and high-volume venues, while staying fast, modern, and easy to use.
Cloud-Based & Device-Friendly
No installation required. ParkPass runs fully in the cloud, making updates seamless and enabling staff to use smartphones, tablets, or standard IP cameras as scanners, at no extra cost.
Real-Time Backups & Logging
All data is backed up continuously and logged with an audit trail, supporting compliance, incident response, and operational transparency.
Server-Side Rendering for Speed & Access
Our interfaces render on the server, not on the user’s device, so ParkPass works fast, even on older hardware or slow connections.
Global Data Coverage
Our AWS-powered infrastructure includes availability zones across Canada, the U.S., Europe, MENA, and Asia-Pacific.
Data Privacy & Cybersecurity
We follow strict security protocols, including penetration testing, architecture reviews, and disaster recovery planning. Regular audits help us stay resilient and reliable.
Multilingual Support
The ParkPass interface and support team are fully multilingual, available in English, French, and Spanish (with more available upon request).
PCI & SOC2 Compliant
We support integrations with secure payment providers like Moneris, and Stripe, and meet both PCI and SOC2 standards out of the box.
Customizable To Your Needs
Flexible inventory control
Control what’s available by day, time, visitor type, or location. For example, show breakfast add-ons only to morning visitors, or adjust visit durations when guests book time-based activities.
Online & on-site ready
Whether booked in advance or at the gate, ParkPass applies your rules consistently to every transaction.
No rigid templates. No workarounds. Just the flexibility to run things your way.
Rule-based pricing & quantities
Assign prices and product quantities based on group size or reservation type—or let guests choose. Ideal for things like lift tickets, gear rentals, or bundled passes.
Custom exceptions & priorities
Allocate inventory for members, handle special cases easily, and set low-stock alerts so your team can respond fast.
Launch in Weeks With Dedicated Onboarding and 24/7 Support
Launch in weeks, not months. ParkPass makes onboarding easy with hands-on help every step of the way.
Guided implementation: We tailor your setup through discovery sessions, config walkthroughs, and sandbox testing.
Team training included: Virtual or in-person sessions to get your staff comfortable and confident.
24/7 support: Critical issues get fast, tracked responses via our Jira-based ticketing system.
Ongoing updates: New features, refinements, and help docs, shared proactively, not just when you ask.
You don’t just get software, you get a partner that makes sure it works.
Request a demo
Tell us what you need—our team will walk you through a quick demo and answer any questions.
We’d love to hear from you!